Nenapo Support
Get help, report a problem, or ask a question.
Email support@mavyasa.com and we’ll get back to you. Include your device model and the app version (Settings → About) if you’re reporting a problem — it helps us track it down faster.
Common questions
Why does a suggestion I expected not show up?
Nenapo only shows a “Preferred Store” or “usually purchased” suggestion once it has enough real purchase history behind it — a handful of trips, not just one. This is intentional: a suggestion based on too little evidence would just be a guess. Keep shopping with Nenapo and the suggestion will appear once it’s earned.
Does Nenapo work without granting microphone access?
Yes. You can type every grocery item instead of speaking it — nothing else in the app depends on microphone or speech-recognition access.
What do the Location and Notifications rows in Settings do?
They’re shown ahead of features that aren’t built yet. In this version of Nenapo, neither permission is requested or used for anything — toggling them has no effect either way.
Does my data sync between my devices?
Not yet. Everything in Nenapo lives only on the device you’re using. If that changes in a future version, it will be an opt-in feature explained clearly before it’s turned on.
How do I delete my data?
Uninstalling Nenapo removes everything stored on your device, since nothing is stored anywhere else.